Workers in any business discover when their employers deal with them as an afterthought or disregard them. These staff will stick round solely so long as they must earlier than leaping on the first good provide they get. Keep away from undesirable attrition by persistently exhibiting your caregivers how a lot you worth them.
For instance, most caregivers have demanding schedules resulting from private and different skilled commitments of their lives. Attempt to accommodate this actuality relatively than being rigid. When occasions are arising that your caregivers must find out about, remind them with a textual content or an e mail. (We’ve discovered that the majority caregivers choose texts.)
You must also attempt to provide any advantages you’ll be able to afford. Ask your caregivers what advantages they’d like most. Relying on the scale of your company, this will likely or could not embrace medical insurance. If it doesn’t, get artistic to remain aggressive within the labor market. Give present playing cards for wonderful, ongoing efficiency or a money bonus for sticking with an particularly difficult shopper.
At Honor, our caregivers have informed us how a lot they admire getting paid each week, relatively than biweekly. We do it not as a result of it’s simpler for us, however as a result of it helps us hold all of our caregivers—the folks most accountable for giving our purchasers nice service—pleased.
In the end, that’s what it boils right down to. When your caregivers are pleased due to the way you deal with them and the alternatives you provide them, they aren’t targeted on discovering new purchasers or their subsequent employer. They’re targeted on caring for his or her present purchasers. Your purchasers.
Learn extra recommendations on caregiver recruiting and retention on this associated submit.