Asserting Our Collection D Funding


Over the previous couple of years, we’ve grown rapidly by leveraging our know-how and partnering with independently owned residence care companies and different built-in senior care suppliers. Our distinctive partnership mannequin permits us to share our massive expertise pool {of professional} caregivers—we name them Care Execs—and ship customized care at scale. As we speak, we offer take care of older adults in over 1,000 communities in six states and have supplied over 5 million hours of care via the Honor Care Community.

And our mannequin is working higher for everybody.

  1. Purchasers obtain the high-quality help they should stay
    independently at residence as they age—now extra necessary than ever
    throughout the COVID-19 pandemic.
  2. Care Execs have entry to higher employment alternatives, together with
    extra constant hours and management over their schedules.
  3. Company Companions achieve back-end operational help and entry to
    1000’s of Honor Care Execs in order that they have extra time to concentrate on
    serving purchasers and rising their enterprise.

It’s been an extremely rewarding journey—and we’re simply getting began. With this spherical of funding, we’ll proceed working laborious to remodel the house care business and to enhance take care of households all over the place. We’re so grateful for our buyers, HCN Companions, and supporters who share on this imaginative and prescient.


Wish to be a part of us on our mission? We’re hiring proficient, passionate Care Execs and different professionals.



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Secure and Profitable Begins of Care in 2020


Assume by way of your course of and determine which elements have to be executed in individual and what may be executed successfully over telephone or by video name. Working with our Honor Care Community Companions, we’ve realized that we will carry out the vast majority of our Care Seek the advice of remotely. However a short, in-person house evaluation is important for growing the best Care Plan—and ongoing profitable care.

Should you resolve to require an in-person evaluation as a part of your Care Seek the advice of, let potential shoppers know why it’s so necessary. Clarify {that a} temporary house go to is important so that you can assess for stairs, fall dangers, pets, and different components within the house that may inform the Care Plan. Assist them perceive that by completely assessing the house, you’ll be higher ready to create a complete, correct Care Plan and supply the very best care.

Then, provide a couple of choices. And let your consumer resolve how they’d love to do the remainder of the session—by telephone, by video, or fully in individual. Adapting your course of a bit to accommodate your shoppers’ consolation degree will assist them really feel supported from the beginning.



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10 Questions with Dr. Bruce Chernof


As a younger doctor, I used to be within the query, “How will we construct higher, extra sustainable techniques that meet the wants of susceptible populations and the way will we choose high quality in these techniques?” All through my profession, I have been engaged on that query with numerous underserved communities, together with older adults.

And all of us have any individual we love or care about who’s struggled to navigate our healthcare system. It may possibly really feel unresponsive, and getting solutions to easy questions will be laborious. Caring for my very own growing old family members drove dwelling how robust it may be—if, as a doctor, it’s difficult to determine the system, how troublesome is it for others?



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Six Alternatives Shaping the Way forward for Senior Care and Wellness


Dr. Shoshana Ungerleider, Founding father of The Finish Effectively Challenge, reported that this pandemic has introduced end-of-life planning to the forefront. “Folks lastly wish to discuss demise as a result of it’s in our faces,” she defined. COVID-19 reminds us how fragile life is—so having conversations with family members, clearly stating our end-of-life needs, and assigning a healthcare proxy is extra vital than ever. Demise Doula and Educator Alua Arthur expressed hope that this pattern is right here to remain. “We should normalize these conversations and combine them into the material of our society.”


As Dr. Aronson reminded us, “When speaking about elder care, we so usually discuss them. However we’re all previous individuals in coaching.” By working collectively right now, we will construct the long run we would like for ourselves tomorrow—which is what SAGE is all about. An enormous thanks to our inspiring audio system and attendees for coming collectively just about to share concepts and assist one another. Watch the entire SAGE/2020 reside classes right here.



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COVID’s Influence on House Care: Notable Traits and Lasting Implications


Unsurprisingly, buying PPE is the highest problem for company homeowners—and company homeowners really feel this is without doubt one of the largest obstacles to offering safer care within the house. Caregiver provide, a standard problem for businesses, has shortly remodeled however continues to be a wrestle. As unemployment charges rise, most businesses have seen a rise in caregiver candidates. However this enhance is offset by new challenges in staffing caregivers on account of sickness or considerations about getting sick. In accordance with House Care Pulse, 56% of businesses report having caregivers decline to take shifts. Plus, government-funded unemployment advantages have elevated amid COVID-19 which may make recruiting tougher.

Whereas company homeowners face many near-term challenges, they’re typically optimistic in regards to the future. As consciousness of the novel coronavirus and the danger of COVID-19 surged early on, just about all businesses skilled a slight income decline on account of relations not wanting caregivers of their house. Even with these declines, many anticipate long-term demand for house care companies to develop. In truth, some businesses are already seeing a bump in enterprise. In accordance with House Care Pulse, 25% of survey respondents say they’ve skilled a rise in demand on account of folks transferring out of nursing properties and different amenities.

With market uncertainty and elevated funding in security initiatives, many company homeowners are involved about money stream. Most businesses are conscious of presidency assist initiatives just like the Paycheck Safety Program and tax credit for sick and household go away, although many haven’t been in a position to benefit from them.



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Care Shield: Higher An infection Management for Consumer and Caregiver Security


Whereas the coronavirus is very contagious, following key steps and safeguards helps to mitigate the transmission of an infection whereas supporting secure care at dwelling.

Restaffing Because of Sickness – If a Care Professional is sick or has a fever, they have to keep dwelling—and we don’t penalize anybody for lacking a go to because of sickness. We’ll instantly notify you and start restaffing the go to, and the Care Professional will probably be faraway from any care visits and cleared to return to work in accordance with public well being tips.

Thermometers – We’re working to verify each Care Professional has a thermometer to allow them to do pre-visit temperature checks through Honor’s proprietary app earlier than every go to.

Hand Washing – When arriving at a shopper’s dwelling, our Care Professionals are instructed through our app to scrub their fingers instantly earlier than beginning care.



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Clamping Down on Caregiver Churn


Workers in any business discover when their employers deal with them as an afterthought or disregard them. These staff will stick round solely so long as they must earlier than leaping on the first good provide they get. Keep away from undesirable attrition by persistently exhibiting your caregivers how a lot you worth them.

For instance, most caregivers have demanding schedules resulting from private and different skilled commitments of their lives. Attempt to accommodate this actuality relatively than being rigid. When occasions are arising that your caregivers must find out about, remind them with a textual content or an e mail. (We’ve discovered that the majority caregivers choose texts.)

You must also attempt to provide any advantages you’ll be able to afford. Ask your caregivers what advantages they’d like most. Relying on the scale of your company, this will likely or could not embrace medical insurance. If it doesn’t, get artistic to remain aggressive within the labor market. Give present playing cards for wonderful, ongoing efficiency or a money bonus for sticking with an particularly difficult shopper.

At Honor, our caregivers have informed us how a lot they admire getting paid each week, relatively than biweekly. We do it not as a result of it’s simpler for us, however as a result of it helps us hold all of our caregivers—the folks most accountable for giving our purchasers nice service—pleased.

In the end, that’s what it boils right down to. When your caregivers are pleased due to the way you deal with them and the alternatives you provide them, they aren’t targeted on discovering new purchasers or their subsequent employer. They’re targeted on caring for his or her present purchasers. Your purchasers.


Learn extra recommendations on caregiver recruiting and retention on this associated submit.



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Coronavirus Updates for Older Adults and Their Households


On March 15th, California Governor Gavin Newsom beneficial that every one adults over the age of 65 and with power situations keep remoted of their houses. On March 16th, Governor Newsom introduced a “shelter-in-place” order for all residents in six counties within the Bay Space, efficient 12:01 am Tuesday, March 17th by way of April seventh. This order presently restricts non-essential actions and companies—however doesn’t apply to dwelling care or caregivers—in San Francisco, Santa Clara, San Mateo, Marin, Contra Costa, and Alameda counties. A number of different counties and states rapidly adopted.

Different areas could impose related measures quickly. Listed here are some options to assist protected social distancing and shelter-in-place conditions.

  • Have somebody aside from an older grownup run any needed errands and store for groceries.
  • In the event you’re close to a Safeway or Goal retailer, reap the benefits of their retailer hours reserved for seniors and at-risk buyers. Safeway’s hours are presently on Tuesday and Thursday and fluctuate by retailer, so verify your native location. Goal’s reserved hour is the primary procuring hour of each Wednesday.
  • Assessment your beloved’s medical appointments. Discuss to their physician about choices for non-urgent appointments and, if potential, transferring to Telehealth appointments, which are actually being lined by Medicare.
  • Discuss to their physician about retaining a two or three month provide of any crucial prescription medicines readily available and discover choices for medication supply, which many shops provide free of charge.
  • Social isolation could also be significantly difficult for older adults proper now. Contemplate how you should utilize expertise similar to Google Hangouts, FaceTime, or Amazon Echo Present to communicate with your beloved or maintain them linked with their pals.
  • Emphasize the significance of sustaining good self-care habits, together with adequate sleep, wholesome consuming, and train.



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Dad Will Fail His Driver’s Take a look at. (That is the Plan.)


As a result of I’m a coward and have poor judgment, I feel. As a result of making you endure by way of this indignity is less complicated than telling you you are now an incapable driver. I need to blame Elaine however I’m a co-conspirator at this level. A robotic voice calls Dad’s quantity.

Earlier than he can fail the written take a look at, Dad has to scan his thumbprint, go a watch take a look at, and have a photograph taken. The girl on the desk asks Dad to position his thumb on the digital scanning pad.

“This one?” he asks, pointing his proper index finger at her.

“No, this one,” she says, holding up her personal thumb.

“This one?” Dad asks, now pointing his left index finger.

“No, this one,” she repeats, wanting like she’s about to blow a gasket.

It’s like I’m watching Abbott and Costello performing their “Who’s on First?” routine. Lastly the impatient clerk takes Dad’s wrinkled hand and presses his thumb on the pad. I can nearly learn the thought bubble above her head: “You’re my hundredth buyer right now—and it’s solely 10:00 am.”

Subsequent, I shuffle Dad over to the photograph space the place he stands on the yellow shoe marks painted on the ground for steering. He faces the display screen, turning his again to the photographer. I flip Dad round like he’s a kindergartener enjoying Pin the Tail on the Donkey. I do know it’s not humorous, however I’m laughing inside on the absurdity of this case.



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